Frequently Asked Questions
Everything you need to know about WizKids fashion and services.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find the right size for my child?
Each product page features a detailed size guide based on height and weight measurements to ensure the perfect fit for growing kids.
Are the materials safe for sensitive skin?
Yes, we prioritize high-quality, hypoallergenic fabrics and organic cotton to ensure our clothing is soft and safe for even the most sensitive skin types.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.