Returns & Exchanges

At WizKids Store, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase isn't a perfect fit, our streamlined process makes returning or exchanging your items quick and effortless.

Return Process

• 1.
  Initiate Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Label

  Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging, ensure all tags are attached, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.